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RQ- Solutions Designer - CRM - Senior

Job in Sydney, Nova Scotia, Canada
Listing for: Rubicon Path
Full Time position
Listed on 2026-06-05
Job specializations:
  • IT/Tech
Job Description & How to Apply Below
RQ08543 - Solutions Designer - CRM - Senior About the job RQ08543 - Solutions Designer - CRM - Senior

Experience and Skill Set Requirements

Skills and Knowledge:

Able to quickly integrate new concepts and easily understand business needs

Evaluating which Salesforce components and other technology products and frameworks to be used.

Experience with building Salesforce Field Service solutions based on user stories and low level designs.

Adhere to defined coding standards and develop well-structured, maintainable and easy to understand code.

Strong experience delivering products in Agile/Scrum mode.

Map Salesforce capabilities, features and best practices against business and technical requirements by performing fit-gap analysis against Salesforce Service cloud, community, available tools available within App Exchange and Salesforce Platform

Design, develop, implement, configure, maintain, administer, and integrate solutions on Salesforce Lightning Cloud platform (LWC)

Hands-on knowledge of Apex, lightning, Visual Force, Salesforce APIs, data loaders, SOQL, SOSL, and web services

Strong understanding of Salesforce security model including sharing rules, roles, profiles, sharing settings, etc.

Build integrations between Salesforce and external applications using REST, SOAP APIs, Auth and Single Sign-On

Migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX, Jenkins and ANT

Experience with deployment tools such as Git Lab, Jenkins, etc.

Experience with Government of Ontario Information and Technology Standards

5+ years of Salesforce development experience in Public Sector Foundation and Sales Cloud with a solid understanding of when salesforce configuration options are desirable over custom code.

Certified Salesforce Platform Developer I or equivalent experience

Salesforce Certified Experience Cloud Consultant

Criteria

Criteria 1:
Salesforce Experience (Field Services)

Criteria 1 Points 35 points

5+ years of experience (including recent experience) solutioning and hands-on configuring in Salesforce

Salesforce Certified Platform Developer I

Salesforce Certified Experience Cloud Consultant

Criteria 2:
Design, Analysis, Development and Configuration

Criteria 2 Points: 30 points

Demonstrated experience supporting, developing, maintaining, and configurating Salesforce Field Service solutions.

Hands-on experience configurating and troubleshooting of issues in Salesforce implementation and its integration with subsidiary systems in Development and Production environments.

Demonstrated experience configurating and integrating Salesforce with other applications using web services or other mechanisms.

Demonstrated experience designing and supporting the development of prototypes and proof of concepts.

Demonstrated experience conducting root cause analysis to troubleshoot and resolve defects/incidents resolve issues.

Demonstrated experience documenting build books, working with staff on actual implementation document performance measures of the new environments.

Experience conducting fit/gap analysis between high-level requirements and Salesforce Public Sector capabilities.

Experience conducting diagnostics and determining methods to help incident management.

Experience implementing AODA compliant solutions.

Strong understanding of Salesforce security model including sharing rules, roles, profiles, sharing settings, etc.

Build integrations between Salesforce and external applications using REST, SOAP APIs, Auth and Single Sign-On

Criteria 3:
Communication, Consultation and Collaboration Skills

Criteria 3 Points: 25 points

Excellent analytical, problem solving and decision-making skills.

Excellent communication skills, both written and verbal

Experience reporting progress on deliverables to team, project leads and management, including proactively raising risks/issues with mitigations.

Demonstrated experience working with clients and technical teams to ensure effective resolution of defects and management of change request are complete.

Experience documenting processes and technical designs and updating build books

Experience engaging with project team to develop techniques to expedite…

Position Requirements
10+ Years work experience
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