Shoe Co Assistant Manager

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self‑expression is highly valued.

As an Assistant Manager, you will report to the Store Manager and assist in leading the store environment, fostering inclusivity and diverse customer connections. Your responsibilities include coaching and leading the team to achieve store objectives, which includes in‑store sales, web orders, goals, recruiting, performance management, training, and development. Problem solving, thriving in a fast‑paced environment, leading a dynamic team, collaborating and executing on operational excellence will be key to your success.

• Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional customer experiences.
• Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty.
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
• Recruit, manage, develop, and train top talent who have a love of shoes.
• Achieves company objectives and enhances The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/humility.
• Develops and implements agile business plans to achieve results.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.

• Proven success in the achievement of sales and profitability targets.
• Proficiency in computer use, including e‑mail, MS Word or other word processing, and Excel or other spreadsheet programs.
• Ability to multitask in a fast‑paced environment while also being committed to creating a compelling customer experience.
• Minimum 2 to 3 years of experience in a progressive retail supervisory role.
• Ability to work days, closing shifts and weekends.

• A 30% discount off store merchandise.
• Competitive benefits package (Full Time Associates Only).
• Paid Time Off (Personal Days & Vacation – Full Time Associates Only).
• Flexible scheduling.
• Monthly bonus potential, opportunities for growth, training and development programs.
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs.
• Open Door Policy.

We welcome all applicants. Accommodations are available upon request to individuals who self‑identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

Some roles may use artificial intelligence‑enabled tools to support aspects of the recruitment process, such as resume screening. Final hiring decisions are made by hiring managers.

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