Pro Customer Service​/Sales

Pro Customer Service Sales – The Home Depot

Join The Home Depot Pro Customer Service/Sales Team to deliver an exceptional experience for professional customers, including contractors, property owners, and commercial clients. This role involves supporting every stage of the Pro customer journey—from order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

• Build and maintain professional relationships with Pro customers.
• Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations.
• Provide outstanding service based on unique project needs across the store and Pro Desk.
• Collaborate with team members to maintain a clean, organized, and safe environment.
• Resolve delivery issues and communicate The Home Depot’s advantages over competitors.
• Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.
• Meet monthly sales goals and other performance metrics.

• Experience in customer service or sales preferred, especially in a retail or home improvement setting.
• Strong product knowledge and the ability to offer tailored recommendations.
• Excellent communication and interpersonal skills.
• Bilingual communication skills may be preferred depending on location.
• Ability to work in a fast‑paced, teamwork‑oriented environment.

• Not Applicable

• Full‑time

• Other
• Consumer Services