Administrative Specialist

It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.

This position is for an Administrative Specialist I located in the Jackson County Equipment Unit. The Administrative Specialist provides essential support to both administrative programs and technical operations by performing a wide range of office and clerical functions. Primary responsibilities include general office duties such as typing, filing, copying, scanning, handling incoming and outgoing mail, and managing daily phone calls. The role also involves preparing correspondence, generating meeting minutes, maintaining construction equipment files, and assisting the public in person, by phone, and through email.

Strong communication skills and the ability to interpret and apply policies and procedures are essential. This position is responsible for administering payroll and time entry in the SAP system, as well as managing personnel-related tasks and other assigned office duties. Additional responsibilities include processing inventory, purchase orders, and accounts payable through SAP. This role requires proficiency with office equipment and computer applications, including Microsoft Windows, Word, Excel, PowerPoint, SharePoint, and SAP.

The Administrative Specialist I may also be required to work during periods of inclement weather and perform other clerical duties as assigned by supervisors. Management prefers applicants with the ability to legally operate a motor vehicle. Salary Grade and Salary Range: NC08 $ 39,244-$68,679.

Management prefers applicants with the following:

• Customer service experience, including resolving customer issues.
• Experience with Microsoft Office using programs such as Access, Word, and Excel.
• Experience completing and/or maintaining records and reports.
• Experience with letter writing, using correct spelling, punctuation and proofreading.

The ideal candidate will demonstrate:

• General knowledge of office work procedures, methods, and practices.
• Ability to work independently, prioritize daily tasks, process technical information, and follow oral and written instructions.
• Ability to present information clearly and concisely in oral and written form to communicate with the public, DOT employees and governmental officials.
• Ability to utilize office equipment and other technology (software and systems) to meet work needs.
• Ability to facilitate the flow of work and coordinate office support activities with other staff.
• Candidates should possess excellent composition skills, attention to detail, and consistency with data entry and correspondence.
• Must be able to work in an inside environment including being exposed to significant sitting for long periods of time.
• May require work during non-traditional work hours, including nights, weekends, holidays, and times of emergency.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination,…