Office Coordinator - Rehab

Front Office Coordinator

Schedule: Full-time, Days

Location: Sylva, NC

Harris Regional Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well‑being so you can provide exceptional care to others. As a Front Office Coordinator joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do.

A Front Office Coordinator who excels in this role:

• Coordinates and engages in the day to day activities occurring in the front office of the Rehab Services Department.
• Receives, screens, and routes visitors and telephone calls. Responds to, escalates, and follows up on inquiries and problems as appropriate.
• Registers patients, verifies data and assists with completing any and all forms. Obtains and updates demographic, billing and third party coverage information. Explains policies and procedures to patients, families and visitors as needed. Performs these tasks efficiently with careful attention to detail with a minimal error rate.
• Maintains files and office equipment.

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full‑time and part‑time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short‑ and long‑term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well‑being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
• Free travel and entertainment discount program to ensure you enjoy your time away from work.

Applicants should have a high school diploma or equivalent. Additional requirements include:

• Prefer two years clerical experience.
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Must have the ability to work independently, have strong communication skills, good basic math skills and be computer literate.
• Coding experience preferable.
• Ability to manage multiple tasks simultaneously.
• Customer service skills a must. A service oriented personality is required.

Harris Regional Hospital is an 86‑bed acute care facility located in Sylva, NC. With a long‑standing reputation for excellent care, this fully‑accredited hospital has been providing care to western North Carolina residents since 1925. Harris offers five major service lines, including orthopedics, cardiology, general surgery, women’s care, and emergency medicine, as well as sports medicine, physical therapy, imaging and laboratory services, and many other areas of subspecialty care.

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Harris Regional Hospital is an Equal Opportunity Employer.
Harris Regional Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."