Tailored Care Management Care Manager

Overview

Blue Ridge Health is currently seeking a Care Manager to be part of our Tailored Care Management Team in Western North Carolina.

A newly hired Care Manager may be eligible for a sign-on bonus of up to $3,000.

• A competitive benefits plan, including Medical, Dental and Vision
• Company sponsored life insurance and short and long-term disability coverage
• 403(b) retirement account with company matching
• Supplemental accident insurance available
• 9 paid holidays per year
• PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!)

Care Managers enhance the quality of member health management, maximize satisfaction and promote cost effectiveness. The successful candidate will be accountable for the medical, dental and behavioral health care management of the member.

Responsibilities include:

• Evaluate existing, new and prospective members based on their needs & desires
• Maintain constant communication with members while addressing their concerns and goals
• Responsible for the four key components that make up successful case management:
  Intake, Assessment, Service Planning, Monitoring and Evaluation.
• Compliance with regulatory bodies and in-house clinical guidelines
• Build rapport with members, their families and support systems while collaborating with the health care team
• Develop care plans for members and provide support as needed
• May be responsible for supervisory tasks for Care Management Extenders in concert with Care Management Supervisor

A Qualified Professional with Mental Health experience is required that may include either a license, provisional license, certificate (such as a CADC), bachelor’s degree (with Two - four years of experience meeting required definitions) or a Registered Nurse.

• Experience in care management
• Knowledge of care management principles and reimbursement
• Effective listening and communication skills
• Experience with psychological aspects of care
• Excellent organizational and time management skills
• Bilingual preferred
• Experience with Electronic Medical Records and Case Management Platforms

At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.