Team Member @ Sylva; Corporate Owned

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Position Summary

The Crew Person is responsible for performing specific tasks and duties within the restaurant. This role provides each guest with a positive experience, prepares quality food products according to standards, and keeps the restaurant clean, pleasant, and safe for all guests and employees.

Essential Functions

• Follows all company guest service guidelines and procedures to ensure all guests receive “SUPERSTAR Service”.
• Works assigned station(s) accurately and productively; cleans and stocks the station area(s); performs other cleaning duties as assigned.
• Ensures that all guests receive hot, quality products; prepares, packages, and delivers all products according to menu standards.
• Handles all food products according to company procedures; follows all food safety, handling, and sanitation requirements.
• Follows all company cash control guidelines to maintain and minimize restaurant costs.
• Demonstrates effective oral communication skills with internal and external contacts.
• Performs other duties and/or special projects as assigned.

Qualifications & Core Competencies

• Enrollment in high school or high school diploma/equivalent preferred.
• Minimum age of 16 years.
• Reliable transportation is required.
• Ability and willingness to work flexible hours, including opening and closing shifts.

Work Environment & Physical Demands

• Fast-paced environment with kitchen equipment and tight quarters.
• Stand for long periods, bend, stoop, work around heat.
• Ability to lift 50–75 lbs comfortably.
• Work with various cleaning products.