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Field Service Tech - Non-union

Job in Sylva, Jackson County, North Carolina, 28779, USA
Listing for: Grid One Solutions
Full Time position
Listed on 2025-12-31
Job specializations:
  • Trades / Skilled Labor
    Field/Service Technician
Job Description & How to Apply Below

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Join to apply for the Field Service Tech - Non-union role at Grid One Solutions

  • Health Insurance (Medical/Dental/Vision) from day one
  • Company Sponsored Retirement Plan after one year of service
  • Employee Assistance Program
  • Life, long-term/short-term disability insurance
  • Vacation Time after one year of service
Description

Field Technician

Job Type:
Full-Time +, Non-Exempt

Pay:
Competitive, Hourly

Benefits:

  • Health Insurance (Medical/Dental/Vision) from day one
  • Company Sponsored Retirement Plan after one year of service
  • Employee Assistance Program
  • Life, long-term/short-term disability insurance
  • Vacation Time after one year of service
  • Paid Holidays after 90 days
Essential Functions & Responsibilities:

  • Termination and restoration of water service
  • Installation of theft deterrent devices upon termination
  • Obtain and provide updated account information prior to restoration of service
  • Perform emergency restorations as required
  • All work will be done in accordance with PUC Chapter 56 regulations
  • Preparation and delivery of 72 hour and 48 hour notices of intent to terminate water service for non-payment
  • Performs up to standards within time frames outlined by the Field Supervisor and Project Manager
  • Commitment to customer service, responding to the needs of internal and external customers
  • Completes all work in an organized, timely manner, within instructed standard practice
  • Identifies and reports to management all hazardous working
  • Sets appropriate priorities and works in accordance with scheduled time requirements
  • Performs other duties as assigned
  • Adheres to all company policies and procedures
  • Adheres to mandatory safety policies and practices as well as OSHA practices


Minimum Qualifications :

  • Must be 18 years of age or older.
  • Knowledge of Meter Reading or related field experience
  • Ability to comprehend handheld technology; i.e. Mobile Phones, GPS, PDA’s, and Digital Cameras.
  • Strong interest in the construction process; preference toward HVAC, Electrical, Plumbing, Gas Lines, Mechanical Trades, Skilled Laborer Trades, Auto Mechanic Skills, Carpentry, and Telecommunications.
  • Self-motivated with the ability to work with little supervision.
  • Good verbal and written communication skills.
  • Strong organizational skills and ability to multi-task.
  • Willing to work outdoors in all weather conditions applicable.
  • Must be willing to join the union and pay union dues.
Education & Experience

  • High School Diploma or equivalent preferred.
  • 2+ years of exceptional customer service experience.
Pre-Screen

  • Upon offer, employees may be required to complete and pass a pre-employment drug screen, background, and/or MVR check.
License &

Certifications:

  • Valid driver license required.
Travel Requirements:

  • Must have reliable transportation to and from the work location.


Physical Requirements :

  • RARE(less than 10%): squatting, depth-perception, color-vision, crawling, pushing, pulling, seeing distant, climbing ladders, balancing, gripping.
  • OCCASIONAL(up to 33%): stooping, kneeling, squatting, body-twisting, sense-of-touch, manual-dexterity, lifting to 10 lbs., lifting up to 50 lbs., lifting over 10 lbs. to 50 lbs., climbing stairs, carrying, lifting, range-of-motion, reaching
  • FREQUENT(up to 66%): standing, walking, sitting.
  • CONTINUOUS(up to 100%): seeing, reading, hearing-speech-range, speaking clearly.
Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling . We partner with the Department of Homeland Security/U.S. Customs and Immigration Service to e-Verify all newly hired employees.

Benefits

We offer a competitive range of benefits to support our employees’ health, well-being, and financial security. Medical, dental, and vision benefits are available to all eligible employees on the first day of employment. For more information on the benefits available for this role, please contact the recruiter or hiring manager.

Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling  We partner with the Department of Homeland Security/U.S. Customs and Immigration Service to…
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