Medical Assistant​/Clinical Service Specialist, Per Diem - Syosset​/Port Jefferson, NY

Medical Assistant/Clinical Service Specialist, Per Diem - Syosset/Port Jefferson, NY

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VIVO Infusion

In this position, you will play a crucial role in our clinical operations by providing essential support to our medical team, patients, and the infusion center. As a Medical Assistant, you will be responsible for welcoming patients, assisting medical staff, and delivering safe, compassionate care in accordance with all external and internal guidelines and regulations.

• Pay Range: $23.00 - $25.00/ hr

• 401K with Match up to 4%
• Employee Referral Bonus - Varies by position referred

• Per Diem
• Schedule as needed:
  Varies |
  
  Hours:
  
  Varies
• FLSA Status:
  Non-Exempt
• Travel in Between clinics as needed

5225 Nesconset HWY, STE 36, Davis Professional Park, BLDG 6 Port Jefferson Station, NY 11776
1,7515 Jericho Turnpike, STE 312 Syosset, NY 11791

Clinical Operations Manager

• Perform a variety of patient care activities rendering quality patients in accordance with standards of practice.
• Room clinic patients in person or virtually and update patient chart with the required information.
• Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care.
• Provide administrative and front‑end support: greet patients, assist with scheduling, manage phone calls (incoming and outgoing), and process payments.
• Oversee and ensure efficient turnover of exam rooms.
• Assist provider in the exam room as requested.
• Collect, prepare, and submit ordered patient lab specimens as directed.
• Assist Patient Services team as needed to obtain prior authorizations for prescribed treatment(s) and documents.
• Triage patient phone calls and messages and document them appropriately.
• Order and manage supplies under the direction of manager.
• Disinfect and stock the exam rooms.
• Assist in obtaining records required for the patient’s chart.
• Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day.
• Follow company policies and CDC guidelines for infection control.

• Assist with proper handling and storage of hazardous materials.
• Maintain confidentiality of all company and patient records. Adhere to HIPAA.
• Communicate schedule changes to the team and assist with rescheduling patients.
• Manage incoming mail and deliveries.

• High school graduate or equivalent, required.
• Medical Assistant Certification, required.
• CPR/BLS, required.
• 6 months of clinical experience, required.
• 1 year in an administrative or customer service role, preferred.
• Phlebotomy and lab processing skills, preferred.
• Self‑motivated with the ability to work independently as needed.
• Must possess outstanding communication and interpersonal skills with ability to communicate professionally and effectively with other staff members, patients and physicians.
• Must possess computer skills for electronic record‑keeping.
• Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and ability needed. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The Vivo Infusion team is focused on providing patients with the highest quality of care in a comfortable, safe, and convenient setting. Vivo is a national company with locations in 15 states, providing opportunities for growth and advancement as well as competitive benefits that support what matters most to you.

Our highly trained medical professionals are dedicated to delivering a safe, comfortable, and affordable solution for our patients. We offer an array of advanced therapeutics and provide personalized care for every patient.

We are passionate about providing high‑quality patient care, relationships with our referring providers, and nurturing our company culture. Vivo Infusion has received The Gold Seal of…