Service Technician

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients' needs. Learn more at

Pavion and our family of companies are seeking a talented and motivated Service Technician to join our fire business unit.

Primary Responsibilities:

• Installation, Service and Testing of Fire Alarm and Burglar Alarm Systems
• Provide customers with required equipment documentation and Training
• If applicable, install and upgrade all new systems as required by the manufacturer
• Complete Installation of Systems in an efficient and profitable manner

Basic Qualifications

• High School Diploma or GED
• 5+ years experience with fire alarm service
• Customer service experience
• Knowledge of NFPA
  - National Fire Alarm Codes
• Knowledge of NFPA 101
  - Life Safety Code
• Familiar with Inspection, Testing and Maintenance of Sprinkler System and Water-Based Protection
• Technicians are to perform their duties in a safe and professional manner
• Notifier, DMP, Bosch, Fire-Lite and Honeywell overall knowledge preferred
• Must be available for on-call and willing to work overtime
• NICET Level 2 or NYCFD S-98 certificate required
• Knowledge of programming
• Valid drivers license and acceptable driving record

Preferred Qualifications

• NICET II Certification
• Alarm System Notifier experience including troubleshooting and programming

Wage: $25 - 45 per hour, depending on experience

Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.