Metrics and Reporting Analyst- Claims Team

Primary Location

UNITED STATES-Remote

UNITED STATES-NY-New York, UNITED STATES-NC-Charlotte, UNITED STATES-NY-Syracuse

Equitable

Full-time

At Equitable, our power is in our people. We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you'll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. Are you ready to join an organization that will help unlock your potential?

We are seeking an experienced professional to support metrics and reporting needs for the Employee Benefits Claims organization. This will include internal and external reporting needs for Short-Term Disability (STD), statutory disability programs, and state PFML products/services. Over time, the scope will expand to include life insurance, long-term disability, and supplemental health products (accident, critical illness, hospital indemnity, and wellness benefits), dental, and vision, requiring continuous monitoring of evolving metrics and reporting needs.

This individual must be able to help deliver Employee Benefits’ “Powerfully Simple” vision by supporting the Employee Benefits claims organization and developing a rigorous metrics and reporting strategy.

• Leverage extensive knowledge of relational databases to develop processes to automate reporting efforts of the Employee Benefits Claims organization
• Help to drive the strategic thinking of management by delivering insights that require in-depth analysis and personal initiative
• Support the development of management dashboards to highlight key issues for the leadership team
• Author discrete sections of packages and communications of results (often for leadership audience)
• Track and analyze the outcomes and impact of various initiatives post-implementation
• Work across the organization to identify data needed to analyze the business at a granular level, gathering available data through existing tools, including financial, customer/producer, operation, expense and risk drivers of profitability
• Assist with development of strategic roadmap, identifying opportunities to leverage data and technology to enhance client relationships, retention and acquisition
• Partner with internal and external partners to assist with development of a claims data strategy
• Liaise with Finance, Operations, IT, Product and other key sources of data to identify trends, risks and opportunities and provide clear, concise and actionable insights
• Develop and maintain staffing models for claims resources and associated support functions
• Partner with external data and AI-focused vendors track technology initiative outcomes and results

The base salary range for this position is $75,000 - $85,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.

For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.

Equitable Total Rewards Program

• 3+ years of direct experience with claims reporting in an Employee Benefits / Group Insurance setting
• 2+ years of experience with Excel, Access, Tableau, SQL and/or other relational databases
• 2+ years of experience with data analysis, including comfort with setting up relational databases, querying, manipulating and cleaning data sets
• Specific prior experience supporting one or more of the following products: group dental, vision, life insurance, short/long term disability, statutory benefits, paid family leave, and/or supplemental health offerings (accident, critical illness, hospital indemnity, and associated wellness benefits)

• Experience with FINEOS claims…