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Customer Rep

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: Globalchannelmanagement
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Location: City of Syracuse

Customer Rep needs 2+ years experience

Customer Rep requires:
  • Onsite
  • Monday-Friday § 10:30-7:00 EST § Two 10-minute breaks and a 30-minute lunch
  • Outbound, inbound calling
  • PC savvy
  • MS Office savvy
  • Call center
  • Customer service
Customer Rep duties:
  • Inbound call representative taking calls from regarding lens orders, order status, order tracking, remakes, general customer service inquiries
  • Outbound calls to follow up with, on pending jobs
  • Average of 8 calls an hour
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