Customer Care Specialist; Hybrid Impact
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support
Location: City of Syracuse
National Grid is hiring for a Customer Contact Center Representative in Syracuse, NY. This entry-level, union-represented position offers an initial wage of $22.46 per hour with a raise to $23.72 after six months, plus benefits including medical, dental, life insurance, 401(k), vacation and tuition assistance.
The role will involve fast-paced customer interactions, problem solving, and extensive research to resolve issues while working with a union environment.
We are seeking a motivated Customer Care Specialist (Hybrid) - Growth & Impact to join National Grid in City of Syracuse, NY, United States.
This posting is for the Customer Care Specialist (Hybrid) - Growth & Impact role at National Grid, based in City of Syracuse, NY, United States.
We are looking to fill the Customer Care Specialist (Hybrid) - Growth & Impact position at National Grid in City of Syracuse, NY, United States.
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