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Customer Care Specialist II - Hybrid Training

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: PR Girl Manifesto
Full Time, Apprenticeship/Internship position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 22.46 USD Hourly USD 22.46 HOUR
Job Description & How to Apply Below
Location: City of Syracuse

National Grid in Syracuse, NY is hiring a Customer Contact Center Representative. This entry-level, union-represented role supports a 24/7 contact center with in-person training and potential hybrid work after training.

Starting wage is $22.46 per hour, with increases to $23.72 after 6 months and a $1.00/hour shift differential on eligible shifts. Training is paid and full-time; shifts may include weekends.

We are currently recruiting a Customer Care Specialist II
- Hybrid Training for our team in City of Syracuse, NY, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Care Specialist II
- Hybrid Training role in the description above.

We appreciate your interest in this position.

Join PR Girl Manifesto and contribute to our ongoing work.

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