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Guest Experience & NPS Champion

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: Hertz
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 25000 - 28000 USD Yearly USD 25000.00 28000.00 YEAR
Job Description & How to Apply Below
Location: City of Syracuse

Hertz in Syracuse, NY is seeking a Customer Experience Associate to deliver outstanding service at the counter and drive customer satisfaction. You will resolve issues on the spot, support the NPS program, and coach teammates to understand customer needs.

The role emphasizes hospitality, policy adherence, and collaboration with management to improve guest experience in a fast-paced rental environment.

Step into the Guest Experience & NPS Champion role at Hertz in City of Syracuse, NY, United States and grow with us.

The position is based in City of Syracuse, NY, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 25.000 - 28.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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