Customer Care Associate – Hybrid & Support
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Location: City of Syracuse
National Grid’s Customer Contact Center Representative in Upstate New York is an entry-level, union-represented role offering a starting wage of $22.46 per hour with comprehensive benefits including medical, dental, life insurance, 401(k), vacation, and tuition assistance. This class will have an anticipated start date of November 16th, 2026.
The position handles detailed transactions and research to resolve customer issues, updates account information, processes payments, and assists with
Step into the Customer Care Associate – Hybrid & 24/7 Support role at National Grid plc in City of Syracuse, NY, United States and grow with us.
As a Customer Care Associate – Hybrid & 24/7 Support, you will play an important part at National Grid plc in City of Syracuse, NY, United States.
We invite applications for the Customer Care Associate – Hybrid & 24/7 Support position located in City of Syracuse, NY, United States.
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