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Hybrid Banking Member Support Specialist

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: Empower FCU
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service
  • Finance & Banking
    Bank Customer Service
Salary/Wage Range or Industry Benchmark: 27000 - 41000 USD Yearly USD 27000.00 41000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Banking Member Support Specialist I
Location: City of Syracuse

Empower FCU in Syracuse, NY seeks a Member Services Specialist to handle inquiries across phone, email, and chat, helping members with transfers, payments, enrollments, and account access. The role emphasizes service quality, confidentiality, and relationship-building.

Hybrid work arrangement after an initial onsite training period at headquarters in Syracuse; 1-3 years of experience preferred and a High school diploma or GED required.

This is a strong opening to take on the Hybrid Banking Member Support Specialist I role at Empower FCU.

Full responsibilities and requirements are described in the listing above.

Learn more about the Hybrid Banking Member Support Specialist I role in the description above.

We appreciate your interest in this position.

Join Empower FCU and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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