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Member Support Specialist ; Hybrid Banking

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: Empower Federal Credit Union
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 27000 - 41000 USD Yearly USD 27000.00 41000.00 YEAR
Job Description & How to Apply Below
Position: Member Support Specialist I (Hybrid Banking)
Location: City of Syracuse

Empower Federal Credit Union is seeking a customer service representative to assist members via phone, email, and chat from its Syracuse, NY headquarters. The role emphasizes service excellence, product recommendations, and relationship building in a hybrid on-site environment.

This position requires a high school diploma, strong communication and problem-solving skills, and multitasking in a fast-paced financial services setting.

The Member Support Specialist I (Hybrid Banking) position in the Management & Operations, Sales field is open for applications.

All applications are reviewed carefully by our team.

The position is based in City of Syracuse, NY, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 27.000 - 41.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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