Evening Customer Experience Lead; NPS
Listed on 2026-10-15
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Location: City of Syracuse
Hertz is seeking a Customer Experience Associate in Syracuse, NY. You will provide exceptional counter service, resolve issues on first contact, and act as the primary NPS liaison to improve guest satisfaction daily.
You will need 3+ years in customer service, strong communication, and leadership skills, with willingness to work 4pm–midnight and open availability, including holidays and weekends. Salary is $18.50 per hour plus benefits.
We are currently recruiting a Evening Customer Experience Lead (NPS) for our team in City of Syracuse, NY, United States.
This is an excellent role to take on the Evening Customer Experience Lead (NPS) role at Hertz.
As a Evening Customer Experience Lead (NPS), you will play an important part at Hertz in City of Syracuse, NY, United States.
We invite applications for the Evening Customer Experience Lead (NPS) position located in City of Syracuse, NY, United States.
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