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HVAC Customer Care Rep – Inbound Calls & Warranty

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: Carrier
Full Time position
Listed on 2026-10-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 32000 - 57000 USD Yearly USD 32000.00 57000.00 YEAR
Job Description & How to Apply Below
Location: City of Syracuse

Carrier is hiring a Customer Service Representative in Syracuse, NY. The role supports the first line of customer communication for inbound calls, helping homeowners and dealers with product availability, orders, and warranty information. Training lasts 2–3 weeks on site, with a mix of classroom and hands-on learning.

Required are a high school diploma or GED and 6+ months of inbound call center experience. Bachelor's degree and Salesforce experience are preferred.

The following opportunity is for a HVAC Customer Care Rep – Inbound Calls & Warranty with Carrier.

Join us at Carrier as our next HVAC Customer Care Rep – Inbound Calls & Warranty in City of Syracuse, NY, United States.

We are currently recruiting a HVAC Customer Care Rep – Inbound Calls & Warranty for our team in City of Syracuse, NY, United States.

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