Hybrid Member Support Specialist – Banking; Syracuse
Listed on 2026-10-12
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Finance & Banking
Banking & Finance, Bank Customer Service -
Customer Service/HelpDesk
Banking & Finance, Bank Customer Service
Location: City of Syracuse
Empower Federal Credit Union in Syracuse, NY is hiring a Member Services Associate to research, resolve, and respond to member inquiries via phone, email, and chat. The role emphasizes professionalism, service excellence, and sales skills to tailor products and deepen member relationships.
This hybrid role requires a 90‑day onsite training period at headquarters, followed by five days on‑site per week. Candidates should have strong communication, problem‑solving, confidentiality, and the ability
The Hybrid Member Support Specialist – Banking (Syracuse) role at Empower Federal Credit Union is now open for applications in City of Syracuse, NY, United States.
This is a great position to take on the Hybrid Member Support Specialist – Banking (Syracuse) role at Empower Federal Credit Union.
As a Hybrid Member Support Specialist – Banking (Syracuse), you will play an important part at Empower Federal Credit Union in City of Syracuse, NY, United States.
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