Investment Operations Manager - Reconciliations & Remediation

Investment Operations Manager - Reconciliations & Remediation

We have partnered with our client, a leading insurance and reinsurance organization, in their search for an Investment Operations Manager to support a high-priority investment operations and accounting remediation initiative.
This role can be done 100% remote.

We have partnered with our client, a leading insurance and reinsurance organization, in their search for an Investment Operations Manager to support a high-priority investment operations and accounting remediation initiative.
This role can be done 100% remote.

The Investment Operations Manager will lead a high-priority workstream focused on identifying, researching, and resolving aged cash items, Open Payables and Receivables (OPR), reconciliation breaks, and operational exceptions across a complex investment portfolio.

This individual will provide hands‑on project leadership, direct an established third-party service team, coordinate stakeholders, and drive issue remediation. The role will also assess current processes and implement improvements that strengthen the overall investment accounting and operations operating model.

• Lead the open payables and receivables remediation workstream and serve as the primary point of coordination across stakeholders.
• Provide day‑to‑day leadership and direction to an established third‑party service team.
• Assess current‑state processes, identify the root causes of operational and accounting issues, and develop practical remediation plans.
• Drive the resolution of open payables and receivables, reconciliation breaks, cash exceptions, suspense items, and other aged balances.
• Partner with investment accounting, investment operations, finance, and external service providers to resolve complex issues.
• Establish clear program governance, accountability, reporting, and escalation protocols.
• Track progress against deliverables, elevate risks, and help ensure timely execution.
• Improve processes and controls to support a more effective and sustainable investment operating model.

• Experience in investment operations, investment accounting, middle‑office operations, asset servicing, or investment reconciliations.
• Demonstrated experience leading large‑scale remediation, reconciliation, cleanup, or process‑improvement initiatives.
• Strong project and program management capabilities.
• Experience overseeing third‑party service providers and coordinating cross‑functional teams.
• Experience supporting complex investment portfolios that may include private credit, private equity, bank loans, mortgage assets, structured products, and other alternative investments.
• Strong understanding of how security terms, cash flows, accruals, and investment attributes affect accounting and reconciliation processes.
• Hands‑on experience researching and resolving reconciliation breaks, cash exceptions, suspense items, and aged open items.
• Ability to quickly assess operational challenges, determine root causes, and implement practical solutions.
• Strong leadership, communication, and stakeholder‑management skills.
• Experience with in insurance, reinsurance, asset management, or another asset‑intensive financial‑services environment.

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