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Pharmacy Call Center Specialist – Customer Care & Support

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: SUNY Upstate Medical University
Full Time position
Listed on 2026-10-11
Job specializations:
  • Healthcare
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 42000 - 55000 USD Yearly USD 42000.00 55000.00 YEAR
Job Description & How to Apply Below
Location: City of Syracuse

Thisiscny in Syracuse, NY is hiring a Pharmacy Call Center Representative to handle inbound calls, web chat, email, fax and text for outpatient pharmacy locations. You will use multiple information systems to identify needs, resolve issues with one-call resolution, and provide exceptional customer service while maintaining a professional tone.

Qualifications include an Associate's degree, two years in healthcare or call center, and National Pharmacy Technician Certification within 18 months.

The following opportunity is for a Pharmacy Call Center Specialist – Customer Care & Support with SUNY Upstate Medical University.

We appreciate your interest in this position.

Join SUNY Upstate Medical University and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Pharmacy Call Center Specialist – Customer Care & Support role at SUNY Upstate Medical University, based in City of Syracuse, NY, United States.

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