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Guest Services Agent
Job in
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listed on 2026-01-12
Listing for:
Crescent Hotels & Resorts
Full Time
position Listed on 2026-01-12
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner -
Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
Location: City of Syracuse
Guest Services Agent
Join Crescent Hotels & Resorts as a Guest Services Agent.
Compensation: $18.00 per hour
Benefits- Highly competitive wages
- An exceptional benefit plan for eligible associates and their family members
- 401K matching program for eligible associates
- Flexible scheduling to focus on what is important
- Discounts at Crescent managed properties in North America for you and family
- Additional hotel discounts with Marriott International brand hotels
- Free parking
- Free meal during your shift
- Quarterly employee appreciation events
- Greet and register guests and check them out to deliver outstanding guest service.
- Demonstrate thorough knowledge of hotel information, including room categories, rates, packages, promotions and local area.
- Answer guest questions and inquiries.
- Field guest complaints, conduct research, resolve and negotiate solutions for guest satisfaction.
Customer service or hospitality background preferred.
Experience- 1 year in customer service or hospitality.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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