Payroll & Benefits Administrator; Hybrid

Empower FCU

Purpose:

At every stage of life, positively impact members by providing affordable financial services.

Empower FCU Core Values: Fairness, Integrity & Honesty

• World-Class Employee Experience
• Best-In-Class Member Experience
• Growth for Impact
• Shared Value in the Community

Empower Federal Credit Union offers excellent benefits including...

Medical and Dental Insurance, 401K with Employer Match, Holiday Pay, Paid Time Off and more!

A World-Class Employee Experience
:
We are at our best when we are developing genuine relationships, looking out for one another, freely and honestly sharing information, and working together. We succeed when we rise above our departments, roles, and individual interests to come together, to move forward together. Each of us plays a crucial role in creating a positive work environment and we encourage all our employees to actively contribute to embracing Empower’s values and supporting those around you.

Be Yourself, Belong with Empower
:
The strength of Empower is in the unique backgrounds, voices, talents, & experiences of each person. With a culture of belonging, we enable teamwork, spark innovation, and fuel success.

Please note:

All candidates will be subject to a background check to determine employment eligibility. For roles that require an NMLS you may be subject to a credit check.

The Payroll & Benefits Administrator is a key member of the Human Resources/People team responsible for the accurate and timely administration of Empower Federal Credit Union’s bi-weekly payroll, team member benefit programs, and 401(k) retirement plan. This role processes payroll and benefit transactions, reviews data for accuracy, completes reconciliations, maintains required records, and helps ensure team members receive correct pay and benefit coverage.

Serving as a trusted resource for team members, the Payroll & Benefits Administrator responds to payroll, benefits, and retirement-plan questions with clarity, care, and appropriate discretion. The position works closely with HR Operations, Finance, leaders, insurance carriers, retirement-plan providers, brokers, and other external partners to resolve issues and support reliable day-to-day administration.

Because this position works with highly sensitive payroll, financial, health-benefit, and personal information, success requires exceptional accuracy, sound judgment, confidentiality, and a strong understanding of internal controls. The Payroll & Benefits Administrator also identifies opportunities to strengthen processes, improve data integrity, and create a more consistent team member experience.

This position is based in Syracuse, New York, and follows Empower FCU's hybrid work model, which requires a minimum of five days on-site per month at our Headquarters. This position reports directly to the VP, Compensation & Benefits.

The hourly pay range for this position is: $32.03-$48.05

• Manages the administration of various team member benefits programs such as health insurance, dental, vision, life insurance, Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and related benefit offerings.
• Assists with team member benefit communications and educational materials.
• Assists with open enrollment preparation, team member communications, and enrollment activities.
• Processes benefit enrollments, life event changes, and benefit terminations accurately and timely.
• Serves as a resource for team members regarding benefit programs and escalates complex issues as appropriate.
• Assists with benefit reconciliations and preparation of required documentation.
• Supports implementation of system enhancements, new…