Implementation Specialist, Client Engagement

Implementation Specialist, Data Operations

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

We're harnessing the power of AI to transform automotive retailing, one of the largest segments of the global economy, and we've become one of the largest vertical AI companies in the world. Our industry‑leading Automotive AI Operating System helps retailers and OEMs unify the entire customer journey—fueling faster decisions, deeper connections, and measurable impact at every step along the way. To date, we've delivered 34 billion shopper interactions, influencing more than $8 billion in Sales and Service revenue across 51 countries.

To learn more about Impel, visit impel.ai.

• Relationships – At the heart of everything we do are the connections we build with customers, colleagues, and communities—rooted in trust, and strengthened through collaboration.
• Results – We believe every innovation should be purposeful, every challenge met with strategy, and every outcome drives lasting measurable success.
• Inventiveness – We don't just adapt to change; we embrace an entrepreneurial spirit that inspires us to take bold action—pushing boundaries and constantly reimagining what's possible at every turn.
• Grit – We have a relentless drive to push forward, overcome obstacles, and seek out new ideas with ambition, energy, and passion—no matter what roadblocks we may encounter.

As an Implementation Specialist, Data Operations, you’ll be responsible for executing behind-the-scenes tasks critical to onboarding success. You’ll own data configuration, integration setup, workflow activation, and quality checks to ensure the platform is functioning as expected before and during client go-live. You will partner closely with client-facing specialists to align timelines and deliverables.

• Configure system settings and data mappings based on client needs.
• Perform data imports, validate results, and troubleshoot issues.

• Collaborate with Engineering or Product for integration setup.
• Maintain detailed implementation records and internal documentation.

• Monitor performance and proactively resolve potential blockers.
• Support continuous improvement of implementation tools and processes.
• Continuously learn and apply new platform features, configurations, and data capabilities to support accurate and scalable implementations.

• Maintains confidentiality of work-related issues, records, and company information.
• Demonstrates a commitment to Diversity, Equity, and inclusion by treating everyone with respect and dignity, ensuring all voices are heard, and advocating for change.

• 2+ years in technical onboarding, systems configuration, or data ops; high attention to detail and comfort with spreadsheets, APIs, or platform tools; experience working cross-functionally with technical and client-facing teams.
• Ability to manage multiple priorities with minimal oversight.

• Entry level

• Full-time

• Information Technology
• Industries:
  Software Development

Referrals increase your chances of interviewing at Impel by 2x

Sign in to set job alerts for “Implementation Specialist” roles.

DeWitt, NY $60,410.00-$ 1 week ago