Design and Human Factor, UX​/UI Designer

Design and Human Factor, UX/UI Designer

Location:

Syracuse, NY or Arlington, VA (Hybrid)

The FAA’s Brand‑New Air Traffic Control System and other initiatives related to Unmanned Aircraft Systems and Advanced Air Mobility are fueling the growth of Thales’ Airspace Mobility Solutions team. We are expanding our teams in Arlington, Virginia and Syracuse, New York and seek talented individuals who want to be part of these ambitious initiatives shaping the future of aviation. We are looking for people with a passion for aviation and ready to deliver innovative solutions built to the nation’s highest safety and security standards.

America’s aviation moment is now. Thales has the solutions, experience and expertise to execute now. Come join our journey.

• US - CUI Regulatory Compliance Requirement – Must be a US Person as defined in applicable law.

• Contribute to design initiatives supporting critical and security-related product features, applying user-centered design principles to improve usability and user satisfaction. Conduct and support user research activities using a variety of qualitative and quantitative methods to help identify user needs, pain points, and business requirements.
• Design and document user experiences and journeys that align with brand guidelines, the Thales Design System, available data insights, and customer feedback. Create and maintain design artifacts such as wireframes, mockups, prototypes, specifications, and reusable UI components to support consistent implementation across products and channels.
• Participate in co-creation workshops and collaborative working sessions with product, engineering, and other stakeholders to gather input and refine design solutions.
• Develop functional design deliverables, including storyboards, zoning diagrams, wireframes, and interactive prototypes, and support usability testing activities in both lab-based and remote settings. Iterate on and improve user interfaces and applications by incorporating user feedback, test results, and stakeholder input to enhance navigation, clarity, and functionality.
• Explore and apply emerging design tools, technologies, and methodologies where appropriate to support improvements in interface quality and usability. Support measurement and analysis of UX/UI effectiveness by contributing to the collection and review of relevant metrics, benchmarks, and user feedback.
• Collaborate effectively within multidisciplinary, agile teams, contributing to timely delivery of high-quality design solutions that meet product and user requirements. Demonstrate curiosity and a commitment to continuous learning by staying informed of current UX/UI trends, standards, and best practices in design and technology.

• Bachelor’s degree in Design, Product Design, Interaction Design, User Experience Design, Computer Science (with a focus on ergonomics or design), or a related field, with 5+ years of relevant professional experience; or a Master’s degree in a related discipline with 4+ years of applicable UX/UI design experience.
• Demonstrated experience in digital user experience and user interface design, contributing to the design of user-centered solutions across web, software, or product-based environments.
• Strong portfolio showcasing a range of UX and visual design work, including examples of user research, interaction design, wireframes, prototypes, and final UI solutions.
• Proficiency with industry-standard design and prototyping tools, such as Figma, Adobe Creative Suite, Penpot, and basic 3D modeling or drawing tools, as appropriate to the role.
• Experience preparing and facilitating design workshops or collaborative sessions, supporting stakeholder engagement, ideation, and alignment.
• Strong collaborative mindset, demonstrated by the ability to work effectively within cross-functional teams, communicate openly, and contribute positively to a shared delivery culture. Familiarity with design systems, including contributing to, applying, and maintaining shared UI components, patterns, and standards to ensure consistency across products.