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IT Specialist ( Implementation, Onsite Support, Child Welfare Exp., Training
Job in
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listed on 2026-01-04
Listing for:
MVP Consulting Plus
Apprenticeship/Internship
position Listed on 2026-01-04
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Location: City of Syracuse
IT Specialist
Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer.
Mid-Level
Day-to-Day Responsibilities- Provide connections user support via in-person, email and telephone
- Provide direct, on-site instruction to individual users and small groups
- Provide instruction on newly released functionality
- Deliver presentations to line staff
- Monitor compliance with data entry requirements
- Review training materials
- Provide technical assistance with data warehouse
- 36 - 60 months:
Candidate is able to work independently, without assistance. - 36 months of experience providing IT support to users.
- 36 months of experience providing implementation support services.
- 18 months of experience providing onsite systems support in a child welfare environment.
- 18 months of experience in training staff in a child welfare application.
- Bachelor's Degree
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