Data Center Infrastructure Architect

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Regular Full-Time Norcross, GA, US

30+ days ago Requisition

Salary Range: $ To $ Annually

For almost 50 years, CABLExpress has been a global provider of data center cabling infrastructure technologies. Offering high-speed fiber solutions with industry-leading solutions in support of modern fiber optic architectures, our solutions provide industry-leading performance, exceptional quality and innovation.

We are seeking a dynamic Data Center Infrastructure Architect to develop and maintain high-value customer relationships throughout our sales process. Reporting to the Director of Data Center Architecture, this technical role will be focused on accelerating sales, guiding customer interactions as a technical lead, and providing thought leadership through a solution approach to layer-one cable infrastructure. This role requires the ability to collaborate with internal and external stakeholders as well as build trusted relationships with customers.

If you are passionate about data center cable infrastructure and being a part of a winning team, this role is for you.

The pay range for this role is $120,000 - $170,000 annually, including a base and variable compensation component. Actual salary offered will vary based on applicant’s relevant skills, education, experience, certifications and geographic location, as well as other business and organizational needs.

Location:

This position may be based at our Syracuse, NY or Norcross, GA office locations or may be performed remotely, depending on business needs and candidate qualifications.

ESSENTIAL FUNCTIONS:

• Deliver expert pre-and post-sales technical support, including design assistance, addressing technical queries, crafting tailored solutions, supporting quotes, and proposals
• Technically engage with prospects and current customers to consult, advise, and elevate the customer experience
• Collaborate closely with the sales team to ensure CABLExpress products are the preferred choice during all customer interactions and opportunity development
• Lead targeted customer-facing meetings and presentations, develop strong customer relationships, and ensure follow-up throughout the sales lifecycle
• Champion customer satisfaction, support installation and issue resolution to secure repeat business and sustain long-term customer partnerships
• Lead customer requirement conversations as the technical subject matter expert; develop architectural designs and specifications according to the TIA
  942 standard
• Monitor market and competitor activities, providing insightful reports and strategic feedback to Product Management, Product Marketing, and Sales leadership teams
• Participate in trade shows, high profile conferences, attend standards body meetings, customer training and webinars as a subject matter expert

COMPETENCIES:

Core

Communication – Effectively transfers thoughts and expresses ideas verbally, or in writing, in individual or group situations.

Customer Focus
- Demonstrates strong commitment to meeting the needs of co-workers and customers, strives for 100% satisfaction.

Integrity
- Earns others’ trust and respect through consistent honesty and professionalism in all interactions.

Results Driven – Strives to achieve or surpass goals; shows an eagerness for improving the delivery of services with a commitment to continuous improvement.

Team Player – Promotes cooperation and commitment within a team to achieve goals and results.

Position Specific

Collaboration – Fosters the development of a common vision and fully participates in creating a unified team that gets results.

Creativity &…