ERP Technical Consultant

Polaris Business Solutions, Inc. is located in Auburn, NY and is an ERP consulting firm that assists businesses in selecting, implementing, developing and optimizing cloud-based business applications. We are seeking a motivated college graduate with a strong Management Information Systems or related technology background who is interested in the intersection of business, accounting, software and artificial intelligence.

The ERP Technical Consultant will work with both Polaris clients and our internal team to support Acumatica ERP implementations, develop and maintain complementary business applications, assist with Polaris' artificial intelligence initiatives, and manage selected internal cloud systems. This is an entry-level position with significant opportunity to develop technical, business and consulting skills.

You’ll work directly with experienced consultants and clients early in your career rather than being limited to one small piece of a large project. Polaris provides structured Acumatica training and certification opportunities, exposure to a variety of industries and business processes, and a hybrid work environment. In addition, our benefits include:

• Three weeks of Paid Time Off
• Retirement plan and matching
• Professional Training / certification opportunities

• Provide technical support for Acumatica ERP implementations and existing customers, particularly for issues requiring a stronger technical understanding of the application.
• Assist consultants and clients with the creation and maintenance of Acumatica Generic Inquiries, dashboards, reports, data views and related analytical tools.
• Assist with the creation of custom Data Access Classes (DACs), custom fields, screens and other Acumatica configurations and customizations.
• Develop basic Acumatica customizations using available development tools and artificial intelligence-assisted development, with guidance from senior consultants and developers.
• Troubleshoot technical application issues, research potential solutions and elevate issues when appropriate.
• Assist with system integrations, data imports, exports and other technical projects as needed.
• Develop and maintain technical documentation for customizations, integrations and other solutions.
• Be proactive in completing training and achieving applicable Acumatica software certifications.

• Assist the Polaris team in designing, developing, testing and maintaining proprietary software applications, add-on products and other intellectual property that extend or complement Acumatica functionality.
• Participate in the full lifecycle of Polaris-developed software products, including requirements gathering, design, development, testing, documentation, deployment, upgrades and ongoing maintenance.
• Work with consultants to translate business requirements into technical specifications and application functionality.
• Use modern development tools, including artificial intelligence-assisted development tools, to accelerate software design, coding, testing and documentation.
• Participate in Polaris' internal artificial intelligence initiatives, including evaluating AI technologies and identifying opportunities to improve internal processes and client services.
• Assist in developing AI-enabled tools, agents, integrations and workflow automation for both internal and customer-facing use.
• Test new applications and functionality, identify defects and assist with troubleshooting and resolution.
• Research emerging technologies and recommend tools or approaches that could improve Polaris' products or services.

• Assist with the…