PB Wisdom Analyst

Epic Professional Billing (PB) Analyst - Wisdom Implementation

Location:

Remote (Preference for EST/CST candidates; all U.S. time zones considered if able to support EST working hours)

Contract Type:
Contract

Epic Certifications

Required:

Professional Billing (PB) and PB Claims

Position Overview

We are seeking an experienced Epic Professional Billing Analyst to support a large-scale Epic Wisdom (Dental) implementation. The ideal candidate will have deep expertise in both Epic Professional Billing (PB) and PB Claims, along with hands‑on experience supporting dental billing workflows, dental claims processing, estimates, and revenue cycle operations within an Epic environment.

This individual will serve as both a senior analyst and trusted advisor throughout the implementation lifecycle, partnering closely with operational stakeholders, project leadership, and Epic to guide discovery, workflow design, build, testing, go‑live readiness, and post‑live optimization. Strong communication, documentation, and mentoring skills are essential, as this consultant will help lead discussions, drive decisions, and support the broader team throughout the project.

Key Responsibilities

• Lead Professional Billing efforts for an Epic Wisdom implementation.

• Facilitate discovery sessions and workflow discussions with dental operations, revenue cycle, and clinical stakeholders.

• Design, build, configure, and support Epic PB and PB Claims functionality.

• Provide expertise around dental claims processing, insurance workflows, and patient estimates.

• Partner with project teams to develop future‑state workflows and best practices.

• Document decisions, requirements, design choices, and implementation outcomes.

• Coordinate testing activities including unit testing, integrated testing, user acceptance testing (UAT), and issue resolution.

• Support go‑live planning, readiness activities, and post‑go‑live stabilization.

• Mentor team members and provide guidance on Epic billing best practices.

• Collaborate with Epic, operational leaders, and internal teams to resolve complex billing and claims issues.

Supported Dental Specialties

Experience supporting one or more of the following dental service lines is highly preferred:

• General Dentistry

• Periodontics

• Prosthodontics

• Orthodontics

• Orofacial Pain

• Pediatric Dentistry

• Urgent Dental Care

• Oral Medicine

Required Qualifications

• Epic Professional Billing (PB) Certification.

• Epic PB Claims Certification.

• Proven experience supporting both PB and PB Claims applications.

• Prior experience on an Epic Wisdom (Dental) implementation.

• Strong knowledge of dental billing workflows and revenue cycle operations.

• Experience with dental claims processing and patient estimate workflows.

• Ability to lead discovery sessions and translate operational requirements into Epic build.

• Experience performing build, configuration, testing, documentation, and implementation support.

• Strong organizational skills with the ability to document decisions and maintain project artifacts.

• Excellent verbal and written communication skills.

Preferred Qualifications

• Experience with New York State Medicaid dental billing and reimbursement workflows.

• Prior leadership or lead analyst experience on Epic implementations.

• Experience mentoring analysts and guiding operational stakeholders through workflow decisions.

• Healthcare provider, academic medical center, or multi‑specialty dental organization experience.

Ideal Candidate

The ideal candidate is a Sr.

-level Epic PB analyst who combines strong technical build expertise with deep dental revenue cycle knowledge. They will be comfortable leading conversations, asking thoughtful questions, partnering with stakeholders, documenting key decisions, and guiding teams through a successful Epic Wisdom implementation. Candidates with…