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Head of Northeast Retail Operations; Deregulated Retail Power- Syracuse, NY

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: Futurerecruit.net
Full Time position
Listed on 2026-01-15
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Head of Northeast Retail Operations (Deregulated Retail Power)- Syracuse, NY
Location: City of Syracuse

Head of Northeast Retail Operations (Deregulated Retail Power)- Full Time
Location:
Syracuse, NY, 13202

What you will be doing:

  • Own operational excellence in functional areas including customer care, complex billing, account maintenance, and collections
  • Implement systems, processes, reporting, and controls to drive efficiency
  • Support business expansion efforts in accordance with target operating model – including through products, markets and by merger and acquisition
  • Create structure to help us manage, operate and lead more effectively
  • Build relationships with key vendors to support our current business and future growth, driving system, process and transformational change throughout Ops
  • Develop leaders within the company and setting them on a path for management
  • Establish and maintain team focus by developing and communicating goals
  • Work collaboratively with other leaders and other departments to support their efforts in accomplishing company goals
  • Develop others by delegating responsibility and providing feedback

Experience you will need:

  • 5-10 years’ experience in a management role in the energy industry
  • Prior experience as a leader
  • Prior experience in delivering transformational business and platform change and delivery of successful outcomes (i.e., seeing through to the end)
  • A good understanding of workflow management
  • Acting as a leading collaborator across multiple business teams
  • Experience as a manager responsible for ensuring rigor and discipline in day-to-day business operations

Top reasons to work for our client:

  • Great team environment!
  • CEO is well respected by team!
  • Inclusive Workplace
  • Awesome career development opportunities!
  • Competitive Rates
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