Business Development Manager

Job Description


Job Description : POSITION OBJECTIVE:
Through the lens of Northern’s Leadership Principles, this leader is responsible for inspiring, developing, and leading the Business Development Professionals within their assigned area of responsibility. Responsibilities include enthusiastically role modeling the member advocacy philosophy and taking pride in being the Standard of Excellence, ensuring the team positively represents Northern in the community while driving growth of credit union members and, products and services.

This leadership role is responsible for growth of product and services for both consumer and business members as it relates to bringing on employees of targeted businesses. The Business Development Manager will mentor, develop, and provide guidance and support to ensure highly engaged, people-focused internal owners that consistently exceed expectations. This leader will strengthen Northern’s culture by executing strategies and planning resources that successfully enable Northern to be profitable, efficient, and well capitalized in support of Northern’s culture, mission, vision, and strategic direction.

ESSENTIAL JOB FUNCTIONS:

Proactively serves as the role model and demonstrates individual commitment to Northern’s growth by:

-Elevating leadership through a humble, hungry and people smart approach to coaching and mentoring teams.

-Exhibiting high energy, a positive attitude, creativity, and passion for consistently delivering exceptional member service.

-Maintaining an active, positive, professional image and reputation for Northern in the community while spreading the Ownership philosophy internally and externally.

-Researching, developing, and recommending enhancement plans to further promote our Credit Union Culture and to deliver solutions to become the Standard of Excellence.

-Advocating and role modeling cross-department communication and collaboration by inviting owner participation on teams, listening to owner ideas, holding meetings, and publishing regular announcements.

-Effectively encouraging individual and group input, listening to ideas, and recognizing behavior and actions that support Northern’s Core Values, Mission and Vision.

-Maintaining strict confidentiality of all transactions, member information and Credit Union documentation. Strengthens Northern’s people-first culture by providing inspirational leadership that leads to an engaged workforce enabling our organization to be profitable, efficient, and well capitalized while demonstrating and creating an “Ownership” atmosphere by:

-Establishing and communicating clear performance standards along with creating an understanding of the “Why” of the shared vision, developing the team, and holding each team member accountable to be effective with delivering outstanding service to internal and external owners.

-Consistently role modeling the complete team player mentality while providing leadership that progressively builds confidence and inspires team members to challenge boundaries in pursuit of reaching their maximum potential.

-Effectively communicating team achievements and successful service accomplishments to internal owners, rewarding team members who deliver upon well-executed plans, inspiring the organization, team, and individual goals to ensure that all actions are driven by positive initiatives.

-Leading and motivating team members by providing direction on day-to-day tasks in establishing department goals and objectives that meet/exceed the needs of our internal owners, as the primary focus of knowing that consistent outreach and members helped, will follow as a byproduct.

-Assisting in the overall direction of the team through actions including hiring, department scheduling, one on…