Personnel Administrator

The Syracuse City School District is undergoing a new phase of innovation and transformation with the goal of ensuring that all students graduate high school with the skills needed to be ready for college and career. For Syracuse, all means all. The School Board and Syracuse community have charged the Superintendent with improving student achievement, and she is seeking a dedicated and diverse team of educators to partner with her in moving the district toward its goals.

The Syracuse City School District represents 35 schools and programs, including 6 high schools, 6 middle schools, 6 K-8 schools, 13 elementary schools, and 4 alternative education programs, serving approximately 19,000 students Pre-K–12. Of these students, 82.3% qualify for free or reduced-price lunch, 20.1% are served by the Office of Special Education, and 83% are students of color.

LOCATION:Central Office, Office of Human Resources

WORK SCHEDULE:40 hours per week, 12 months per year; full time position

The work involves responsibility for planning, coordinating, administering, and evaluating a variety of personnel and human resources functions within a large public educational organization. Under the general supervision of a higher‑level administrator, an employee in this class functions at a professional level in supporting the District workforce while ensuring compliance with Civil Service Law, collective bargaining agreements, Board policies, and applicable regulations.

General supervision may be exercised over professional, technical, and clerical staff. Does related work as required.

• Lead the assessment and analysis of departmental operations to identify opportunities for system automation, process improvement, and technology enhancements, prioritizing initiatives based on operational impact and organizational needs.
• Collaborate with Information Technology employees, vendors, and consultants to define business requirements and develop effective system solutions that support departmental objectives.
• Review and evaluate system designs, proposals, and enhancements to ensure alignment with operational requirements, data standards, regulatory compliance, and integration needs.
• Develop and implement procedures, workflows, and controls to ensure accurate, timely, and efficient data collection, processing, and reporting.
• Participate in the design, testing, and implementation of system interfaces, reports, and data entry processes to maximize usability and effectiveness.
• Establish and maintain system access protocols, security controls, and data governance practices to safeguard confidential information and ensure data integrity.
• Oversee quality assurance activities, including system testing, validation, audit controls, and ongoing monitoring to ensure accuracy, reliability, and compliance with established standards.
• Supervise and provide direction to assigned staff, including training, performance management, workload coordination, and professional development.
• Develop and maintain user guides, training materials, and documentation to support consistent system utilization and operational procedures.
• Train and support employees in the effective use of systems, ensuring understanding of functionality, policies, and best practices.
• Serve as the primary liaison for staff regarding system issues, operational concerns, enhancement requests, and process improvement opportunities.
• Prepare reports and provide recommendations to management regarding system performance, operational efficiency, data quality, risks, and future development needs.
• Monitor system functionality, data accuracy, and departmental workflows to identify trends, resolve issues, and implement continuous…