Digital Marketing & Communications Coordinator

Location: City of Syracuse

Job Description

Position Title:

Digital Marketing & Communications Coordinator Department:
Development FLSA Status:
Full Time Hourly/Non-Exempt

Schedule:

40 Hours per Week/Monday-Friday 8:00am-4:30pm (Includes 30-minute unpaid meal break). Occasional nights and weekends for scheduled events.

Benefits:
Eligible for Full Time Employee benefits including health, dental, and vision insurance, 12 paid Holidays, 1 Floating Holiday, generous PTO, administered 401(k) after 1 month with employer match after 1 year, eligible employer for the Public Service Loan Forgiveness program for federal college loans, and more.

Reports To:

Marketing & Communications Manager

Salary Range: $25.25-$27.33/hour Revision Date: 10/07/26 Who We Are

Established in 1985, Food Bank of Central New York is a not-for-profit organization leading the fight to end hunger across an 11-county service area that includes Central New York, Northern New York, and the Mohawk Valley. The Food Bank acts as the primary food distribution hub for hundreds of food pantries, soup kitchens, shelters, and faith-based organizations in our region.

In addition to food acquisition and distribution, we address the root causes of food insecurity through innovative programming, nutrition education, outreach, and collaboration with non-traditional food bank partners such as healthcare providers. The Food Bank also engages in state and federal advocacy efforts to strengthen anti-hunger policy and work alongside community partners to create lasting solutions that ensure all neighbors can thrive.

Our

Impact Over 12 Months Is

• 22.5 million pounds of food distributed
• 18.7 million meals provided to neighbors in need
• 7.6 million pounds of produce and dairy distributed
• 6.1 million pounds of food rescued from 146 retail partners
• 576,080 pounds of hygiene & household items distributed

Position Summary

The Digital Marketing & Communications Coordinator supports Food Bank of Central New York's mission of leading the effort to eliminate hunger in our region through partnership, education, advocacy, and the distribution of nutritious food. This position is responsible for creating, coordinating, and maintaining digital marketing and communications initiatives that strengthen awareness of the Food Bank's impact, programs, partnerships, fundraising efforts, and community engagement opportunities.

The Coordinator manages digital content across multiple platforms, helps ensure consistent brand standards, and collaborates with departments throughout the organization to communicate the Food Bank's work effectively to internal and external audiences.

This position is based at our office located at 7066 Interstate Island Road, Syracuse NY. Employee is required to report on-site daily.

Essential Functions Digital Marketing & Content Management

• Manage and maintain Food Bank of Central New York's website content, including updates, enhancements, and regular content audits.
• Create, edit, and publish content for digital platforms, including website, email marketing, blogs, and other communication channels.
• Coordinate and execute digital marketing campaigns that support organizational goals, fundraising efforts, advocacy initiatives, and community awareness.
• Monitor emerging digital marketing trends, technologies, and best practices and recommend opportunities for implementation.
• Track, analyze, and report on website, email, and digital marketing performance metrics.

Social Media Management

• Develop, maintain, and execute social media content calendars.
• Create and publish engaging content across organizational social media platforms.
• Monitor social media activity, respond to inquiries as appropriate, and identify opportunities to increase engagement and audience growth.
• Analyze social media…