Agency Relations Coordinator - Mohawk Valley

Position Title: Agency Relations Coordinator

Department: Agency Relations

FLSA Status: Full Time Hourly/Non-Exempt

Schedule: 40 Hours per Week/Monday-Friday 8:00am-4:30pm (Includes 30-minute unpaid meal break).

Benefits: Eligible for Full Time Employee benefits including health, dental, and vision insurance, 12 paid Holidays, 1 Floating Holiday, generous PTO, administered 401(k) after 1 month with employer match after 1 year, and more.

Reports To: Agency Relations Manager

Salary Range: $22.98

Location: Applicants must reside in the Mohawk Valley region (Herkimer/Oneida counties) as regular travel within and around the region is required.

Revision Date: 06/18/26

Established in 1985, Food Bank of Central New York is a not-for-profit organization leading the fight to end hunger across an 11-county service area that includes Central New York, Northern New York, and the Mohawk Valley. The Food Bank acts as the primary food distribution hub for hundreds of food pantries, soup kitchens, shelters, and faith-based organizations in our region.

In addition to food acquisition and distribution, we address the root causes of food insecurity through innovative programming, nutrition education, outreach, and collaboration with non-traditional food bank partners such as healthcare providers. The Food Bank also engages in state and federal advocacy efforts to strengthen anti-hunger policy and work alongside community partners to create lasting solutions that ensure all neighbors can thrive.

• 22.5 million pounds of food distributed
• 18.7 million meals provided to neighbors in need
• 7.6 million pounds of produce and dairy distributed
• 6.1 million pounds of food rescued from 146 retail partners

576,080 pounds of hygiene & household items distributed

The Agency Relations Coordinator is a vital link between Food Bank of Central New York and our partner agencies, which include food pantries, soup kitchens, and other organizations within the emergency food network. Each coordinator manages a designated geographical portfolio, fostering strong relationships with partner agencies, conducting compliance reviews, and offering coaching to ensure safe, efficient operations and alignment with the Food Bank’s mission to eliminate hunger through nutritious food distribution, education, and advocacy.

Regular travel within and around the Mohawk Valley region is a requirement of this position.

• Serve as the primary contact for partner agencies within an assigned geographical area, managing relationships and fostering collaboration.
• Conduct regular site visits, including coaching and compliance reviews, to ensure adherence to partner agreements and operational safety standards.
• Provide guidance and support to partner agencies to improve their operations, addressing challenges and offering solutions.
• Ensure agencies meet all regulatory and agreement obligations, including food safety, distribution guidelines, and adherence to grant spending restrictions.
• Communicate updates, policies, and best practices to partner agencies, acting as a resource for information and training.
• Conduct quarterly meetings for assigned geographical areas to address concerns and share updates.
• Collaborate with internal teams to address agency needs and improve overall network effectiveness.
• Maintain accurate records of agency interactions, compliance statuses, and visits in the Food Bank’s systems.
• Create and maintain reports for funders and internal stakeholders.
• Represent the Food Bank at community events, meetings, and other engagements to strengthen partnerships and visibility.

• Ability to travel regularly within the assigned region, including driving to…