Quality Manager

Overview

The Quality Assurance (QA) Manager in Syracuse, NY is responsible for leading the quality function at a cooked and raw, multi-protein retail production facility. This role ensures all products meet regulatory, customer, and company standards for food safety and quality.

• Develop, implement, and maintain the facility’s Quality Management System (QMS) in compliance with HACCP, FDA/USDA regulations, GFSI standards, customer/retailer standards, and high-claims compliance.
• Maintain accurate quality documentation, SOPs, policies, and procedures.
• Manage internal and external audits, including third-party certification audits, ensuring timely closure of non-conformances.
• Lead HACCP plans, food safety programs, allergen controls, and sanitation programs.
• Monitor compliance with FDA and USDA requirements, including labelling and traceability standards.
• Oversee product recalls, customer complaints, and root cause investigations.
• Ensure corrective and preventive actions (CAPA) are implemented, tracked, and verified.
• Lead, coach, and develop the QA team to ensure high performance.
• Conduct food safety and quality training for staff at all levels.
• Promote a culture of quality, food safety, and continuous improvement across the organization.

• Bachelor’s degree in food science, microbiology, or related field.
• Minimum 5 years’ QA experience in food manufacturing (meat experience preferred), including at least 2 years in a leadership role.
• Strong knowledge of HACCP, FDA, USDA regulations, GFSI standards (SQF, BRC, ISO 22000), and high-claims compliance.
• Audit management experience (internal and external).
• Excellent leadership, analytical, problem-solving, and communication skills.
• Attention to detail and risk-based approach to food safety.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home

Mid-Senior level

Full-time

Quality Assurance

IT Services and IT Consulting

Referrals increase your chances of interviewing at PSI Pax, Inc. by 2x

Apply BELOW