Director of Quality Assurance and Compl

Join to apply for the Director of Quality Assurance and Compl role at ACR Health.

• Lead the organizations internal quality assurance monitoring and compliance audits.
• Oversee the organizations incident reporting and response process, including intake, investigation, documentation, follow‑up, and escalation.
• Identify, document, and monitor organization‑wide compliance risks.
• Maintain a centralized Compliance Risk Register tracking open items, severity, ownership, and resolution status.
• Coordinate with programs, Finance, Human Resources, Operations, Information Technology, and Facilities to ensure compliance‑related dependencies are identified, assigned, resolved, documented, and monitored to closure.

• Lead internal QA monitoring and compliance audits, including program‑level reviews.
• Participate in and support preparation for external audits, site visits, reviews and examinations.
• Coordinate and support preparation for programmatic, administrative, fiscal, and benefits‑related audits.
• Track findings, management letter recommendations, and corrective actions across departments.

• Serve as Security Officer for electronic health records and maintain the confidentiality, integrity, and availability of records and protected health information (PHI/e‑PHI), including data mapping and system updates.
• Monitor life safety, emergency preparedness, and facility‑related compliance risks in collaboration with Program and Operations.
• Track and elevate unresolved safety or emergency compliance issues to senior leadership as appropriate.
• Organize and facilitate Compliance and Quality Improvement Committee meetings.

• Ensure confidentiality, integrity, and availability of PHI/ePHI.
• Monitor privacy and confidentiality risks related to surveillance, access controls, and systems.
• Maintain awareness of and appropriate access to compliance‑related systems and portals to ensure continuity.

• Maintain compliance calendar to ensure timely completion of recurring audits, certifications, and reports.
• Provide regular compliance status updates to Senior Leadership.

Director

Full‑time

Quality Assurance

Wellness and Fitness Services