Community Assistant- Tower ; Student

ABOUT GREYSTAR

Greystar is a leading fully integrated global real estate platform offering expertise in property management, investment management, development and construction services in institutional-quality rental housing.

Headquartered in Charleston South Carolina, Greystar manages and operates over $300 billion of real estate in more than 260 markets worldwide with offices throughout North America, Europe, South America and the Asia-Pacific region.

Greystar is the largest operator of apartments in the United States, managing more than one million units globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and more than $30 billion of regulatory assets.

The Community Assistant (CA) works with and supports the team of property management professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing and customer service at the community.

• Perform administrative tasks for the leasing office, including copying documents, filing resident files, preparing notices, handling resident calls and organizing rent payments.
• Assist with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours and showing apartments.
• Assist with lease preparation by generating all required lease paperwork and organizing resident lease files.
• Assist with move‑in and move‑out processes for residents; commit to working move‑in and move‑outs, including turn‑around periods, with travel to the property as required.
• Answer incoming calls and set appointments for prospects to tour the property.
• Perform on‑campus marketing outreach to generate community awareness and qualified traffic.
• Assist with coordinating resident functions, including parties, birthday cards, unit visits and other programs to achieve resident satisfaction goals.
• Schedule and conduct resident visits as directed and distribute notices such as flyers, newsletters, resident surveys and late notices.
• Act as an after‑hours liaison between residents and property management; work mandatory on‑call schedule as determined by the site.
• Respond quickly and courteously to resident concerns and questions, and take prompt action to solve problems or convey resident requests to the appropriate person.
• Provide general clerical support to the property management team as needed.

• Must be available to work a minimum of 10 hours per week.
• Must be enrolled at a local university and be in good academic standing.
• Live onsite unless an exception has been granted by a Director of Operations or Senior Director of Operations.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.

Part‑time

Hourly range: $15.50 – $15.63

In addition to the base salary, this role may be eligible to participate in quarterly or annual bonus programs based on individual and company performance.

On‑site property positions may also be eligible for weekly, monthly and/or quarterly bonus programs.

• 401(k) with Company Match (eligibility required)
• Employee Assistance Program
• Paid sick time

Anti Money Laundering, Access Control System, Catering, Assessment, Communication

Greystar is an Equal Opportunity Employer. We consider qualified applicants with arrest and conviction records.