Concession Mobile Order Runner | Part-Time | NBT Bank Stadium

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Concession Mobile Order Runner prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Utilizes a cash register and accepts payment. Must be able to maintain excellent attendance in accordance with the attendance policy.

This role pays an hourly rate of $16.00-$16.50 and is tip eligible (per CBA).

Benefits as per the union agreement.

This position will remain open until April 17, 2026.

NBT Bank Stadium is a professional minor league baseball stadium in Syracuse, New York, and the home of the Syracuse Mets, the Triple-A affiliate of the New York Mets. Opened in 1997 and owned by Onondaga County, the stadium seats approximately 10,000 fans and hosts Syracuse Mets home games, large public events, promotions, and community activities throughout the season. The facility features modern amenities including concessions, suites, event spaces, and renovated fan areas, making it a fast-paced, customer-focused work environment.

• Conduct the cash register sales by taking orders, building orders, and completing the transaction.
• Ability to build orders, prepare food, and knowledge in all areas of concessions operations.
• Responsible for maintaining stock and supply levels and communicating to the Concessions Stand Manger of low stock items.
• Listening and responding to customer requests or concerns
• Responsible for maintaining a clean and organized workspace including but not limited to disposal of garbage & cleaning dishes.
• Serve beverages to guests including alcoholic beverages responsibly. Must check guest’s  accordance with state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages.
• Maintains sanitation, health and safety standards in work areas

• High school diploma or equivalent preferred
• Must be 18 or over
• Three or more months’ experience in food service industry preferred
• Previous cash handling experience preferred.
• Ability to learn to handle cash and learn to operate a cash register and corresponding system
• Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our
people
, improves our
service
, and raises our
excellence
. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.