Sales Coordinator

Do you have a knack for creating wonder and sparking imaginations? Flip everything you know about work upside‑down! Wonder Works is looking for dynamic people to join our team. Wonder Works is an indoor amusement park that combines education and entertainment with more than 100 hands‑on exhibits that challenge the mind and spark the imagination.

Wonder Works Destiny is looking for a Sales Coordinator to join our team! As our Sales Coordinator, you'll be instrumental in creating memorable experiences for our guests, from booking groups to supporting marketing initiatives, ensuring every interaction is seamless and every visit is as WONDERful as can be.

• Provides support for the sales management team including development of and follow‑up on new sales contracts, group bookings, host arrivals, etc.
• Acts as liaison between sales and operations teams on‑site during arrival, lunch, and departure.
• Assists in executing sales and marketing strategies and objectives for identified niche markets.
• Answers telephone calls and emails while providing information to interested callers.
• Maintains sales and marketing databases, including inventories of contact names and information and customer/prospect files.
• Coordinates various sales and marketing fulfillment duties including direct mail, packages, letters, catalogs, and other sales literature.
• Completes route visits for niche market and attends off‑site events in company vehicle promoting marketing programs, events through word of mouth and collateral materials.
• Helps to manage operations tasks as needed.
• Performs other duties as assigned.

• Excellent customer service skills.
• Ability to comprehend written and verbal communication.
• Time management & multi‑tasking skills and ability to work independently and efficiently.
• Ability to anticipate guest needs.
• Ability to work any shift including nights, weekends, holidays, and weather conditions.
• Valid driver’s license and clean driving record.
• Proven Microsoft Office Suite skills (Excel, Outlook, Word, etc.).
• Cold‑calling experience preferred.
• CRM experience preferred.
• High school diploma or equivalent preferred.
• Previous themed entertainment and sales experience is preferred.
• Prolonged periods of standing, sitting, and walking throughout the work area.
• Ability to lift and/or move up to 25 pounds.

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Job Type: Full‑time

Location:

Syracuse, NY
Pay: $19/hr

Wonder Works is an Equal Opportunity Employer. Candidates are subject to background checks. On‑the‑job training is provided upon joining. Regular attendance is required.