Vertical Account Manager, Government & Education

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you excel at building relationships and uncovering new opportunities? Spectrum seeks a dedicated Vertical Account Manager, Government and Education to nurture and expand connections with government and education clients. In this field-based role, you will manage assigned accounts, drive revenue growth and champion customer satisfaction. Your efforts will directly enhance Spectrum's presence and impact in critical markets.

• Manage day-to-day relationships with assigned government and education accounts to drive retention and growth
• Identify and secure upsell opportunities for fiber-based services and transition clients from coax to fiber solutions
• Conduct regular face-to-face meetings and account reviews to renew existing contracts and capture new sales
• Serve as the primary advocate for assigned customers, ensuring satisfaction across Spectrum departments
• Collaborate with internal teams to address customer inquiries and resolve issues through written and verbal communications
• Maintain accurate customer information in internal databases while supporting regulatory contract tracking
• Stay current on Spectrum’s pricing, procedures and sales promotions through ongoing training

• Office environment
• Travel required up to 30% of the time

• Successful history of B2B selling
• Proven cold calling (prospecting / door knocking) for new clients
• Hunter mindset to existing Government/Education customers and negotiate new, renewed, or amended contracts
• Must have proven ability to consistently meet monthly quota
• Proven presentation ability required since they develop customer-centric solutions and deliver sales proposals on product features and benefits
• Proven verbal, written, and interpersonal communication skills
• Attend all sales meetings and training sessions as required by management
• Ability to travel 30% of the time (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
• Valid and active State driver’s license and safe driving record required

• Bachelor’s Degree from a four-year college or university preferred, ideally in a business-related field

• 5+ years of vertical account sales or management experience
• 3+ years of experience in state or local government and education verticals
• 2+ years of outside telecommunications sales with a proven track record of successfully exceeding sales objectives, preferably selling data, voice, and/or video solutions in the telecommunications business-to-business industry

• Proven sales ability of data, voice, cloud and/or video solutions within industry or
• Premise-Based Voice and Data product sales
• Has the aptitude to learn the product suite and the "Charter way"
• Demonstrated proficiency with Word, Excel, Power Point

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $47,800.00 and $79,100.00
. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other…