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Account Executive - Inside Sales

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: Response Monitoring Services, Inc.
Full Time position
Listed on 2026-10-18
Job specializations:
  • Sales
    Sales Representative, Inside Sales, Business Development
Salary/Wage Range or Industry Benchmark: 24 - 28 USD Hourly USD 24.00 28.00 HOUR
Job Description & How to Apply Below
Location: City of Syracuse

You are supported every step of the way with focused training, a collaborative team-based environment, and approachable leaders.

Community

Get Involved

We are active members of the community. We volunteer for causes we care about and sponsor local organizations and events.

Support

#Team Rapid

More than just a job –
become a member of the team, build relationships, and achieve together.

Our Mission

Every day we provide peace of mind,
secure our customer’s communities,
and protect lives and property.

We offer extensive medical, dental,
vision, life insurance, gym
memberships, and much more!

Meet your goals with our 401k match,
credit union membership, paid vacation,
and opportunities for overtime.

Grow with us.
92% of senior leadership started
in an entry level role.

Enjoy pizza Fridays, event ticket
giveaways, reward programs,
and an ultra-modern campus.

We serve a growing market that
is rapidly expanding as the world
becomes even more connected.

Founded in Syracuse, NY in 1992, we are now serving the industry from multi-redundant Command Centers in Syracuse and Corona, CA, as well as from a Customer Care Center in Henderson, NV. We are a critical response security company focused on saving lives and protecting homes and businesses. Whether it’s a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our “heroes” are there to help every day.

Supported by teams of experts in their respective fields, our highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country.

Location
This position is 100%
in-office and reports to our facility on-site in Syracuse, NY.
Job Summary

As an Inside Sales Account Executive, you help generate leads and serve as a first point of contact to potential customers to drive new business. We are looking for a personable and collaborative professional with strong attention to detail, multitasking and relationship building skills. No experience in direct sales is necessary; we will provide you with the training to meet sales goals and make meaningful connections with our customers.

You will learn from the industry leading sales team and play an active part in growing the top brand in the alarm monitoring industry. You will be essential in our company’s ongoing mission of protecting life and property.

Salary Range
$24.00 - $28.00 per hour, based on experience

Hours
Monday - Friday:8:00am - 5:00pm

Responsibilities

  • Collaborate as a team with the Account Manager to prospect new business and expand customer base within the territory
  • Perform lead generation and input information into company’s CRM database in a timely, accurate manner
  • Cultivate relationships with potential clients while educating on the company’s industry leading brand and service
  • Coordinate the management of and response to all customer requests
  • Source new sales opportunities through outbound cold calls and emails, inbound lead follow-up, and appointment scheduling
  • Qualify leads into prospects
  • Represent company by leading sales presentations to clients
  • Schedule sales appointments with qualified leads for Account Manager
  • Provide necessary support to other Sales and Marketing team members to keep the sales processes running smoothly
  • Maintain client book of business by conducting quarterly business calls to retain high customer satisfaction
  • Grow the company by assisting to successfully close deals and earn additional compensation

Knowledge,

Skills and Abilities

  • Enjoy learning new things and keeping up with advancing technology
  • Possess communication skills to convey your ideas persuasively (e.g. the benefits of our services to potential customers)
  • Enjoy serving repeat customers and engaging new customers in varying…
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