Resident Assistant

Join to apply for the Resident Assistant role at The Salvation Army USA Eastern Territory

The Salvation Army USA Eastern Territory provided pay range: $19.00/hr - $19.50/hr

Position Details: Full-time, Non-Exempt, Hourly position. It will start at $/hour with access to our comprehensive Health Benefit Program. 10pm-8am, 4-days per week. Flexibility to start work earlier or potentially have to stay later is a plus!

• Full-time, Non-Exempt, Hourly position
• 10pm-8am, 4-days per week
• Flexibility to start work earlier or potentially have to stay later is a plus

Position Overview: As an Resident Assistant at the Shelter you will put your customer service skills to use by being responsible for the supervision of residents and the general management of the program.

You will insure a safe, secure, comfortable and supportive environment for the residents. As a Women's Emergency Shelter RA you will utilize your creative and leadership skills by coaching residents on program policies and rules as well as potential consequences for violation of program rules.

We offer a Comprehensive And Unique Health Benefit Offering For Our Employee Depending On Their Status Of Part-time Or Full-time, including:

• Loan Forgiveness Program
• Medical Insurance/low Employee contribution
• Vision Insurance & Dental Insurance with Braces Ryder
• Paid Holidays-Essential and Non-Essential
• Paid Time Off:
  Vacation, Personal & Sick
• FREE downtown parking on the premises
• On-Site Day Care Services at a discounted weekly rate
• Tuition Remittance program after 6 months of employment
• Bereavement Counseling
• Free Will Preparation Service by an Attorney
• Christmas Bonus
• Employee Assistance Program (EAP)
• Live Health On-line 24/7
• Insurance Plans:
  Short-term disability, Long-term disability, Voluntary Life & Supplemental

Responsibilities:

• Supervise residents in the program including coaching residents on program policies and rules to maintain a physically and emotionally safe environment for residents and staff.
• Address immediate basic needs for individuals entering shelter including orientation to facility, house schedule, program rules and staff.
• Promote activities to increase competence with activities of daily living and independent living skills.
• Maintain accurate documentation including statistics, clear and concise individual case narratives and log entries, daily census, Intake/Discharge forms and narratives, and HMIS data entry.
• Complete shift specific support services.
• Maintain communication shift-to-shift in staff journal.
• Answer telephone and respond to inquiries.
• Attend mandatory monthly staff meetings, bi-weekly leadership meetings and required training sessions.

Qualifications:

• High School diploma or GED is required
• Up to Two years of experience internship or working in human services.
• Associated degree with one year of experience preferred.
• Prior experience working with individuals experiencing homelessness is preferred.
• Knowledge of social service resources in the local community is a plus.
• Experience working in office environment.
• Clerical skills to include: phone etiquette, filing, computer skills required, ability to manage several tasks and projects

Equal Opportunity

Employer:

The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law.