Cashier, Customer Service​/HelpDesk

Join to apply for the Cashier role at Kroger Mountain View Foods.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

• Greet, engage, and assist customers actively and visibly.
• Process customer transactions quickly, accurately, and efficiently at the checkout lane.
• Understand and operate the Point of Sale (POS) system, handling various tenders such as cash, checks, credit, debit, SNAP EBT, WIC, rain checks, loyalty offers, coupons, and checkout procedures per company policy.
• Adhere to company limits on cash shortages and overages, working honestly to control loss.
• Follow guidelines on restricted sale items like alcohol, tobacco, and DVDs.
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons.
• Stay updated on current, upcoming, seasonal, and promotional ads.
• Comply with food safety regulations and guidelines.
• Reinforce safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment regularly and report repairs needed.
• Create a welcoming environment for customers by answering questions about products.
• Follow all applicable laws and company policies.
• Work cooperatively in a fast-paced, sometimes stressful environment.
• Manage conflicts reasonably and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodations.

• Customer service experience.
• Effective communication skills.
• Basic math skills (counting, addition, subtraction).

• Customer service experience.
• Experience as a Bagger or Courtesy Clerk.

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. We serve customers in over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of Kroger, we are committed to diversity, innovation, and creating positive experiences for customers, communities, and employees.

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support through counseling and financial coaching.
• Employee discounts on various products and services.
• Up to $21,000 in tuition reimbursement.
• Opportunities for growth and career development through training programs.

Seniority level:
Entry level

Employment type:

Part-time

Job function:
Other

Industries:
Dairy Product Manufacturing

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