Leasing Agent

The Arlo, Syracuse Utah

Are you looking to start a rewarding career in property management? Western States Lodging and Management is seeking a friendly, customer-focused Leasing Agent to join our property management. This entry-level position is perfect for someone who enjoys working with people, has strong communication skills, and wants to build a career in the multifamily housing industry.

As a Leasing Agent, you'll work closely with an experienced team while learning the fundamentals of apartment leasing, resident relations, and property operations. You'll receive guidance and training as you develop the skills needed to succeed and grow within our organization.

• Competitive Pay - $18 - 20 hourly.

• The starting rate is based on experience and qualifications. This position participates in our compensation program, which provides opportunities for future pay growth based on performance and career development.

• 401(k) with a dollar-for-dollar company match up to 4%

• Hotel discounts at select Western States Lodging & Management properties

Eligible full-time associates are entitled to the following:

• Medical, Dental, and Vision insurance plans plus Health Savings Account (HSA) options

• Optional supplemental benefits, including accident, critical illness, hospital indemnity, and other coverage options.

• Personal Time Off (PTO) and Vacation benefits

• Welcome prospective residents and provide professional tours of available apartments and community amenities

• Respond to leasing inquiries by phone, email, and in person

• Assist applicants with completing rental applications and lease documentation

• Conduct credit and background screenings in accordance with company policies

• Maintain accurate records of leasing activity, applications, and resident files

• Answer resident questions and direct service requests appropriately

• Assist with marketing efforts to promote community occupancy

• Support the property management team with daily administrative responsibilities

• Deliver outstanding customer service throughout every resident interaction

• High school diploma or equivalent

• 0-1 year of customer service, sales, hospitality, retail, or related experience

• Excellent customer service and interpersonal skills

• Strong verbal and written communication abilities

• Ability to multitask, stay organized, and prioritize responsibilities in a fast-paced environment

• Basic computer proficiency, including email and word processing applications

• Willingness to learn and accept coaching from supervisors

• Previous leasing or apartment industry experience

• Basic knowledge of Fair Housing laws and rental housing regulations

• Experience with property management software such as Yardi or similar platforms

You're creating a welcoming first impression that makes prospective residents excited to call the community home. You confidently guide applicants through the leasing process, provide friendly and timely service, and stay organized while managing multiple priorities. Each day, you're building your knowledge of the property management industry, developing your sales and customer service skills, and becoming a dependable member of a team that helps maintain a thriving, high-occupancy community.

Western States Lodging & Management is a leading property management company with a diverse portfolio that includes nationally recognized hotel brands such as Hilton, Marriott, and IHG, Legacy Senior Living communities, and Nxt multifamily apartment communities throughout the western United States.

Our mission is simple:
Serving You Like Family. That commitment…