Astronomy Guide

Job Title: Astronomy Guide

Reports To: Senior Astronomy Guide

Division: RSSE

Job Grade: Specialist II

Job Code: SP4

Seniority level: Associate

Employment type: Full time

Job function: Other

Industries: Real Estate and Hospitality

The Astronomy Guide is a site based role and often the first point of contact guests have during astronomy tours and experiences. As such, this role is essential in creating a memorable, high quality visitor experience. The Astronomy Guide must be personable, engaging, and knowledgeable, with a solid understanding of the solar system, stars, deep space, constellations, and the history of astronomy-particularly its local and cross cultural significance.

The role is responsible for supporting the delivery and day to day operations of astronomy excursions across the destination.

• Report directly to the Senior Astronomy Guide and support the effective operation of astronomy tours and experiences.
• Assist in developing operational procedures related to astronomy tours, events, festivals, and experiences.
• Ensure astronomy structures and assets are maintained to a professional standard.
• Operate across multiple destinations within The Red Sea.

• Collaborate with the Astronomy team to design and deliver tours, events, festivals, and experiences.
• Support cross functional collaboration with RSG departments during the delivery phase to ensure operational objectives are met.
• Gain familiarity with planned astronomy experiences, observation sites, and associated infrastructure.
• Stay informed on applicable standards, procedures, and updates related to RSSE and astronomy operations.

• Deliver educational, engaging, and entertaining stargazing programs covering astronomy science, history, and cultural narratives.
• Guide guests through stargazing sessions, telescope observations, and astrophotography activities.
• Provide historical and cultural insights into celestial objects, with a strong focus on Arabian astronomy and other global interpretations.
• Engage with guests, address questions, and facilitate meaningful discussions to enhance learning and enjoyment.
• Operate, set up, and maintain telescopes and binoculars.
• Conduct routine equipment checks to ensure operational readiness.
• Support the development and setup of Red Sea observatories and observation locations.
• Assist in the planning and delivery of astronomy events and festivals.
• Ensure all observatories and structures are fully equipped and operational prior to guest visits.
• Coordinate with astronomy team members on program design, scheduling, equipment, and delivery.
• Communicate regularly with RSSE senior management regarding schedules, guest feedback, site conditions, and logistics.
• Work closely with Tour Assistants to prepare and dismantle equipment, ensuring smooth tour execution.
• Adapt programs based on lunar phases, weather conditions, and operational requirements.
• Remain current with astronomy discoveries, technologies, and local and international events to provide accurate, engaging content.

• Follow all relevant RSSE policies, processes, and standard operating procedures to ensure consistency and control across operations.

• Adhere to safety, quality, and environmental policies to ensure public and employee safety, legal compliance, and responsible environmental stewardship.
• Actively contribute to identifying opportunities to enhance astronomy operations through best practices, efficiency improvements, cost optimization, and service excellence.

• Internal: RSSE teams and RSG departments
• External:
  Guests, partners, and astronomy communities

• Bachelor's degree in Tourism, Hospitality, Business Management, Astronomy, Physics, Environmental Studies, or a related field.
• Minimum of 2 years' experience in the tourism industry; experience in Saudi Arabia is an advantage.
• Proven background or track record in astronomy related activities.
• Demonstrated achievements in guest satisfaction or astronomy programming.
• Knowledge of astronomy tour concepts, practices, and procedures.
• Experience using optical astronomy equipment for observation.
• Excellent spoken and written Arabic.
• Good spoken and written English.
• Strong communication, public speaking, and storytelling abilities.
• Passion for guest experience and customer service with a proactive attitude.
• Flexible, adaptable, and self motivated.
• Strong time management and attention to detail.
• Knowledge of the tourism industry and experience delivery.
• Working knowledge of astronomy equipment and tools.
• Social media awareness and engagement skills.
• Ability to work effectively with diverse cultures, age groups, and high end clientele.
• Capable of managing guest feedback, requests, and complaints professionally.
• Acts as a positive role model for peers.
• Comfortable working in luxury resort environments while maintaining hospitality standards.
• Ability to work independently and collaboratively…