Operation and Process Manager

The Operation and Process Manager is responsible for managing daily plant operation and process performance to ensure safe, reliable, efficient, and compliant operation in line with contractual requirements, environmental regulations, approved procedures, and performance targets.

• Manage daily operation of all treatment units, including inlet works, biological treatment, clarification, filtration, disinfection, sludge treatment, and TSE systems.
• Ensure continuous plant availability, stable process performance, and compliance with design and contractual requirements.
• Monitor key process parameters, TSE quality and beneficial sludge quality.
• Analyze operational and laboratory data, identify process deviations, and implement corrective and preventive actions.
• Optimize aeration, chemical dosing, sludge wasting, disinfection, energy consumption, and overall process efficiency.
• Coordinate with operation, laboratory, maintenance, HSE, and reporting teams to ensure smooth plant performance.
• Review daily operation logs, shift reports, laboratory results, and monthly performance reports.
• Support performance tests, reliability tests, capacity tests, and contractual compliance assessments.
• Supervise sludge and by-product management, including sludge production, dewatering, drying, storage, and disposal coordination.
• Ensure compliance with environmental standards, TSE quality limits, HSE requirements, and internal procedures.
• Lead and support process engineer, and operators.
• Prepare technical reports, process trends, root cause analysis, non-compliance justifications, and improvement plans.
• Communicate professionally with the client, and internal management when required.

• Bachelor's degree in Environmental, Chemical, Civil, Mechanical Engineering, or related field.
• Minimum 8-10 years of experience in wastewater treatment plant operation.
• Minimum 3-5 years in a senior operation, process, or managerial role.
• Strong experience in municipal wastewater treatment plants, preferably large-scale projects.
• Experience in PPP / O&M contractual environments is preferred.

• Strong knowledge of wastewater treatment processes, biological treatment, disinfection, and sludge management.
• Ability to analyze process data, laboratory results, trends, and operational KPIs.
• Good knowledge of SCADA, reporting systems, compliance requirements, and plant performance monitoring.
• Strong leadership, communication, coordination, problem-solving, and decision-making skills.
• Ability to work under pressure and manage process upsets, emergencies, and performance tests.

• Plant availability and reliability.
• TSE and environmental compliance.
• Reduction of process-related non-compliance events, and Sludge handling efficiency
• Chemical and energy optimization.
• Accuracy and timeliness of reports.
• Effective team performance and operational discipline.