Spa Therapist - Six Senses Southern Dunes

Hotel: Southern Dunes The Red Sea (RSISD), Southern Dunes Site 14, The Red Sea Development, 48321

In this role, I will behave in a professional manner and set an example to all. I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team.

• Greet guests on arrival and conduct check in and registration procedures in an efficient and friendly manner, using guest names whenever possible.
• Perform spa menu treatments as per Six Senses Spas standards.
• Recommend treatment and products based on lifestyle consultation form and after asking the assessment questions to guest.
• Adapt to specific guest needs following LQA and our protocols.
• Make sure treatment rooms have enough supplies at all times as per standards.
• Request and log stock of supplies necessary for the treatment rooms.
• Set up the treatment rooms as per standards.
• Serve the welcome drink or other menu offerings to the guests when required.
• Maintain cleanliness and hygiene of the Spa and treatment rooms.
• Maintain the equipment I use in safe conditions.
• Handle guest complaints and record all guest comments.
• Log all product recommendations to guests.
• Fill in documents / controls / reports for duty (stocks, daily logbook if any, lost & found, guest comments).
• Achieve individual and group targets in sales as required, as well as promoting the upselling of spa treatments, products, packages, special promotions and Visiting Experts Calendar.
• Carry out when required stock count, both retail and professional stock.
• Monitor usage of products.
• Maintain a high standard of personal appearance, grooming and hygiene.
• Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
• Ensure the privacy of guests, partners and residential owners, I will apply an extra level of protection to any sensitive personal data and use confidential information only to perform my job.
• Maintain efficient administration within the department preparing and submitting operational reports.
• Ensure all equipment of the department is kept clean and in good working condition.
• Upsell all property facilities and activities.
• Attend meetings and training as required.
• Knowledge and strict adherence to LQA standards.
• Perform any additional tasks given to me by supervisor/management.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.