DSHS ESA Administrative Assistant 3

The Economic Services Administration’s Community Services Division has an exciting opportunity for an Administrative Assistant 3 to support the Administrator and the Virtual Case Management Center team. This role helps keep office operations running smoothly by coordinating payroll, managing supplies and equipment, tracking budgets, maintaining organizational charts, and reviewing monthly reports. The position also coordinates travel, manages translation invoices, serves as the Limited English Proficiency (LEP) Coordinator, and provides phone support to the Administrator and management team.

This is an opportunity for an organized, detail-oriented professional who enjoys supporting a team and contributing to public service for Washingtonians.

The Economic Services Administration’s Community Services Division has an exciting opportunity for an Administrative Assistant 3 to support the Administrator and the Virtual Case Management Center team. This role helps keep office operations running smoothly by coordinating payroll, managing supplies and equipment, tracking budgets, maintaining organizational charts, and reviewing monthly reports. The position also coordinates travel, manages translation invoices, serves as the Limited English Proficiency (LEP) Coordinator, and provides phone support to the Administrator and management team.

This is an opportunity for an organized, detail-oriented professional who enjoys supporting a team and contributing to public service for Washingtonians.

• Provides direct, confidential administrative support to the Administrator and serves as a liaison between management, staff, and vendors.
• Coordinates contact center inquiries, information, and problem resolution.
• Prepares and presents technical information to staff through written and verbal communication.
• Manages travel arrangements, itineraries, and the Administrator’s calendar.
• Uses Microsoft Office applications, including Word and Excel, to prepare documents, reports, spreadsheets, and other office materials.
• Schedules and troubleshoots video conferences and coordinates telephone repairs with DIS and ISSD.
• Monitors budgets, tracks expenditures, and recommends corrections to ensure compliance with administrative policies and financial controls.
• Maintains office records, filing systems, financial documents, and serves as the designated records custodian.
• Conducts Risk Assessment and Self-Evaluation activities on behalf of the Administrator.
• Coordinates office space, equipment, supplies, purchasing, inventory, and distribution.
• Serves as the primary coordinator for assigned program areas, including SCAN systems, LEP, OSHA, employee transportation, access cards, and records management.
• Supports hiring activities by scheduling interviews, coordinating interview panels, preparing correspondence, and compiling personnel action requests.
• Monitors compliance with administrative policies and procedures and recommends improvements to internal controls.

High school diploma or equivalent

AND

Three years of clerical, office or administrative experience.

OR

An Associate’s degree in business administration, public administration, or a closely related field may substitute for experience.

AND

One year of experience as an Administrative Assistant 2 or two years as an Administrative Assistant 1.

Equivalent education/experience.

Pierce County employees are eligible to receive an Orca Card for transportation needs.

Questions? Please reach out to DSHS Recruiter Morgan Daggi gi.gov and reference job number 08322.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their…